Returns and Refunds

Purchased items may be returned unopened and with all packaging complete.   Return shipping costs are the responsibility of the purchaser. 

The cost of the item plus the original delivery charges will be refunded within 14 days of receipt of the returned goods. 

If the product is received opened or damaged, no reimbursement will be given unless the purchaser can show proof of postage received in the opened state, ie please take a photo. 

If the product is not received, please let me know and I will investigate and send a replacement or refund.

If the product purchased is used, it will not be eligible to be returned.

If you feel that the item purchased is not as described on the website, please contact me immediately so that I can resolve the complaint.